Data Protection Privacy policy

Translogistics Limited (trading as “Associated Taxis” and “Kwick Cars” and “Sawbridgeworth Cars”) is registered with and has been registered with the Information Commissioners Office since 14th January 2009 (Registration Reference: Z1609168).

The ICO online assessment gives Translogistics a “Green” rating and the Data Controller has  completed GDPR New Regulation Training.

Translogistics operates using GPC Ghost and Phantom Cloud Platform. GPC’s Cloud platform are hosted by Microsoft Azure Cloud Services, North Europe (Primary) and West Europe (Secondary). Microsoft Azure is international Security Standard compliant (ISO27001) and International Security Standard for Protecting Personally Identifiable information (PII) (ISO27018).

  1. Translogistics receives and uses information provided voluntarily by third parties for the express purpose of making and managing taxi and private hire bookings.
  2. Translgistics itself does not hold or store any customer information save that referred to in 1.
  3. Translogistics does not provide to or share with third parties any customer information unless necessary to comply with legal obligations to assist and/or co-operate with the regulatory bodies.
  4. A business transaction arises at the point of booking and Translogistics is legally obliged to retain some data relevant  and pursuant to the Statute of Limitations (Seven years in case of all corporate work, six months in case of Private hire work).

Customers have the right to:-

  • object to or prevent processing of personal data for direct marketing.
  • object to processing of personal data that is likely to cause damage or distress.
  • In certain circumstances, have inaccurate  personal data rectified, blocked or removed.
  • make a “subject access request” for personal data under the Freedom of Information Act.

 

In the event of concerns about how your data is being collected or used customers should contact us in the first instance at info@associatedtaxis.com. Customers can also contact us directly the Information Commissioners Office at https://ico.org.uk/concerns/ to raise any concerns.